FAQs

Frequently Asked Questions

Everything you need to know about our caregiver training programs, elderly home care services, counselling, rehabilitation support, street outreach and medical camps. Can't find your answer? Send us your question below.
  • What is Harmony Healing Homes Ltd and what services do you offer?
    Harmony Healing Homes Ltd is a Nairobi-based organisation built on two core pillars: training skilled caregivers, and delivering professional elderly home care services. Alongside these, we run counselling services, rehabilitation center staff training and support, street outreach programs, and community medical camps. Our mission is to restore dignity, promote healing, and enhance the lives of the elderly and vulnerable across Kenya.
  • Where are you located and which areas do you serve?
    Our offices are based in Nairobi, Kenya (P.O. Box 26637-00100). We provide elderly home care and caregiver placement services throughout Nairobi and the surrounding areas, and our outreach, counselling and medical camp programs extend to communities across Kenya. If you are outside Nairobi, please contact us to discuss how we can support you.
  • How do I enrol in the caregiver training program?
    Simply reach out to us by phone on +254 (0) 721 901 631, by email at info@harmonyhealinghomesltd.com, or through our contact page. Our team will walk you through the available intakes, the training schedule, fees and requirements, and help you reserve your place in the next cohort.
  • Do I need previous experience or qualifications to train as a caregiver?
    No prior caregiving experience is required. What matters most is a genuine passion for helping others, a caring attitude, and the commitment to complete the training. Our certified programs are designed to equip complete beginners with practical skills, counselling awareness and empathy training so they can deliver high standards of care with confidence.
  • How long does the caregiver training take, and is it certified?
    Training duration depends on the program you choose — from short focused courses to full caregiver certification. Every graduate receives a certificate on completion, and many of our trainees go on to employment as professional caregivers with families, rehabilitation centers and care facilities.
  • How do I arrange elderly home care for a loved one?
    Start with a complimentary consultation. We will discuss your loved one's needs, daily routine, medical requirements and preferences, then match them with a trained caregiver suited to their situation. We offer personal care, companion care, respite care, skilled nursing and 24/7 day support.
  • Do you offer 24/7, live-in or respite care?
    Yes. We provide flexible arrangements including hourly visits, daytime support, overnight care, live-in care and short-term respite care that gives family caregivers a much-needed break. We will help you choose the option that best fits your family's needs and budget.
  • Can organisations, rehabilitation centers or community groups partner with you?
    Absolutely. We partner with rehabilitation centers for staff training and support, with community groups and churches for street outreach and medical camps, and with organisations seeking certified caregivers. Visit our contact page to discuss a partnership.
Still need help? Call us on +254 (0) 721 901 631 or email info@harmonyhealinghomesltd.com.

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